Effective Date: 15-05-26

The Factory Real Estate and Property Management LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, forms, services, and SMS communications.

Information We Collect

We may collect personal information including but not limited to:

Full name

Phone number

Email address

Property or service inquiry details

Billing or payment information (if applicable)

Device and browser information

IP address and usage analytics

We may also collect information automatically through cookies, pixels, analytics tools, and similar tracking technologies.

How We Use Your Information

We use your information to:

Provide requested services

Schedule appointments

Send customer support updates

Deliver account notifications

Respond to inquiries

Improve website performance and user experience

Send promotional and marketing communications

Maintain business and legal compliance

SMS Communications & Opt-In

By submitting your phone number through our website, forms, landing pages, or communication channels, you consent to receive SMS messages from The Factory Real Estate and Property Management LLC.

These messages may include:

Promotional messages

Appointment reminders

Account notifications

Customer support alerts

Property updates

Service-related communications

Message frequency may vary. Message and data rates may apply.

Reply STOP at any time to unsubscribe or HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of the text message services necessary to deliver communications.

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics software, and similar technologies to improve functionality, analyze traffic, personalize user experiences, and support advertising efforts.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Data Security Practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no transmission method over the internet or electronic storage system is guaranteed to be completely secure.

User Rights & Choices

You may:

Opt out of SMS communications by replying STOP

Request updates or corrections to your personal information

Request deletion of your data where legally permitted

Disable cookies through browser settings

Contact us regarding privacy concerns

Third-Party Services

We may use trusted third-party vendors and platforms to operate our business, including CRM systems, payment processors, analytics providers, and communication tools. These providers are contractually required to maintain confidentiality and protect your information.

Age Restriction

By using this website and submitting your information, you confirm that you are at least 18 years old. Our services are intended only for individuals 18 years of age or older.

Policy Updates

The Factory Real Estate and Property Management LLC reserves the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to this page.

Contact Information

The Factory Real Estate and Property Management LLC

213 North 3rd Street, Rockford IL 61107

[email protected]

(815) 519-3812